FAQ - PlayCatan.com

Technical Questions

Technical questions about the Catan Online World

Items
After an update the program does not start anymore.
After the login only a white screen apears.
COW doesn't start - Status is "red"
How can I make a screenshot?
I can only view a part of the game field.
I have a technical problem. What should I do?
I have resized the COW window on my Mac, and now the entire window is grey. What should I do?
I would like to switch my German account to English language. How can I do this?
In which case does the installer wants to install Java, even if Java is already installed?
The card game can’t establish a connection with the game partner.
The program fills the entire screen. How can I minimize the window?
What is an err.log, and where can I find it?
When I run the COW client on my 64-bit Linux, the game freezes when entering a game or when closing the program.
When I start the program on my Mac, a German error message appears - reporting that the correct version of Java is not installed.
When I start the program on my Mac, the menu bar and the dock vanish. How I can I prevent this?
Which Java Version does Catan Online World use on Windows?