Das offizielle Catan-Spieleportal


« Back to FAQ

PlayCatan Access Software shows server status "red"

If the PlayCatan Access Software cannot connect to the server and the status is “red”, the reasons could be as follows:

  1. For maintenance reasons, the regular server restart occurs around 10 a.m. CET, meaning that for several minutes the server is unreachable. In this case, please try to connect again at a later moment.

  2. You are using a proxy to connect to the Internet. However, the PlayCatan Access Software requires a direct connection to the Internet.

  3. Your firewall is blocking the connection. Some of the firewalls installed on your computer have to be adjusted so that they allow outbound connections to the game server, i.e., on TCP port 5000 and 5001 for the program javaw.exe. When first starting the client, the firewall program normally asks whether you want to allow this connection, so maybe you denied the connection. Please check your firewall settings regarding the latter. (Various firewalls may be installed on your computer; however, a router firewall normally doesn’t cause problems.)

  4. Your provider or network administrator is blocking access. Some Internet providers (mostly 3G/mobile providers) block “non-standard” ports, basically to prevent P2P file sharing. However, in company networks, schools, and other public buildings such ports are mostly blocked as well, in order to prevent gaming at the workplace. While Internet surfing is possible that way, programs such as PlayCatan unfortunately cannot be used.